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Frequently Asked

How can I enter the Extend Kindness Monthly Giveaway?

Click here to enter the giveaway!

Where are you located?

I'm in Citrus Heights California. I recommend booking out as far in advance as possible, as I get booked up quickly. 

I don't live near you. Is there anyone near me who offers your method?

Click here to see the list of stylists trained by me. Feel free to check back as often as you'd like to see if any stylists in your area receive training!

What does a hair extension installation service include?

The service includes the installation of hair you bring in, a specialized cut for blending, and styling. I can also provide the hair for you at an extra cost.

Where do I buy hair?: 

Check out the "Shop" page to find out what type of hair to ask for, and my favorite hair shops.

Why are you no longer offering Tape-ins?: 

I just can't offer a method that I don't believe in and wouldn't wear myself. Tape-ins are stressful on the hair, they get gunky, and I just wouldn't wear them personally. I also stopped offering braided sew-ins for similar reasons. 


Do you accept walk-ins or is it reservation only?

I'm available by reservation only. If you'd like to book an appointment, click here.


Is a deposit required before my hair extension reservation?

For all hair extension reservations, a non-refundable half price down payment is required to ensure your spot. Until the deposit is paid. someone else may take your appointment slot. 

How long does my natural hair have to be before I can get extensions?:

Preferably 5 inches, but I've done extensions on 3 inch long hair. As long there is some length on top of your head to make it blend right, it’ll work. If your hair is really short on the top, we can combine the Topper method with the NSBW or IMB method. 

How long do extensions last?:

It depends on the hair quality you get. The method tends to outlast the hair. For example, clients who get highest quality hair have kept their NSBW extensions in for 1.5 years. Client's who get temporary quality hair can expect them to last only 2-4 months. Here is the average lasting length I've seen in my experience:
Non Sewn Beaded Weft (NSBW): 3-6 months

Toppers: 1-3 months
Individual Keratin Shrink Links (IKSL):3-6 months
Individual Micro-Beads (IMB): 3-4 months

How often do I have to come in for a tightening?:

Non Sewn Beaded Weft (NSBW)Every 4-6 weeks

Individual Micro-Beads (IMB): Every 8 weeks
Individual Keratin Shrink Links (IKSL)Can't be tightened. Must be removed and reinstalled every 3-6 months

Toppers: Every 4-6 weeks.

How do I wash my hair with extensions?:

Click here for a more in-depth answer. Wash the hair in a downward motion to reduce tangling the hair. Do not bunch up the hair and lather. Be gentle when getting close to the scalp. Avoid conditioner near the scalp since the oils in conditioner can loosen the extensions.​

If your extensions are glued in, blow dry the roots after showering to ensure that the glue dries, but use a low heat level. High heat levels can cause the glue to melt.​

With beaded extensions, you don't have to worry about any of that because they do not involve glue. 


What extensions are your favorite to wear?:

My favorite are the non-sewn beaded weft extensions. They are easier on the hair, they don't involve braids, sewing, or glue, and they're very easy to tighten. They're less hassle and less worry. I can pull on them and be rough with them but they will not come out! 


Do they hurt?:

It depends on your scalp sensitivity. If you have a sensitive scalp, they might hurt for the first few days. Generally, extensions do not hurt as long as they are installed correctly by an extension specialist. I’ve been specializing in extensions for 16 years. You’re in good hands! It's more common to hear of them itching rather than hurting. 


I have Asian hair, what extensions are best for me?:

I would recommend doing Non-Sewn Beaded Wefts. Non-Sewn Beaded Wefts don't require glue or unreliable thread, a great option for Asian hair.

How much hair will be added to my head?

This depends on the look you're going for.

If you're getting weft type extensions: a full head is considered three tracks (3-3.5 ounces). Although you'll only feel three tracks, I actually double each track with two wefts of hair, so you actually have six tracks. (To learn what tracks/wefts are, check out the Buying Hair page.) If you have thicker hair, it is recommended you get 4 or more tracks (3.5-4.5 ounces).

If you're getting individual type extensions: a full head is considered 125-150 individual strands. (To learn what individual strands are, check out the Buying Hair page.) If you have thicker hair, it is recommended you get 150-200 strands or more.

How long will the appointment take when installing extensions?:

Non-Sewn Beaded Wefts (NSBW): 1.5-2 hours

Individual Keratin Shrink Links (IKSL): 3-5 hours

Individual Micro-beads (IMB): 3-5 hours

Toppers: 2.5-3 hours


What is your refund policy?:

I do not offer refunds or exchanges. 


Will my hair continue to grow if I get hair extensions?

Yes. Because your hair will continue to grow, it's important to attend regular maintenance reservations in order to protect your hair. It’s just like getting a fill on your nails. Click here to learn more about tightening your hair extensions,


Can I still have my roots colored while wearing hair extensions?

Yes. Your color specialist simply needs to work around the joins of the extensions, taking care not to color over the bonds of the extensions. I currently specialize in hair extensions, so I do not offer coloring services anymore.


Can I color the hair extensions?

I do not recommend dying your hair extensions because they might become damaged. I've definitely colored higher quality hair extensions with good results, however, coloring will cut down the longevity of the extensions and possibly even damage them. Some of the hair is also pre-dyed and therefore you cannot guarantee the outcome of the color. Also because hair extensions are more dense than natural hair, coloring over them can turn out looking patchy in some cases. If you do have the extensions colored, just make sure the stylist is experienced with coloring hair extensions.


Is it okay to go to the gym or sweat a lot with hair extensions?

Yes. As long as you maintain your extensions correctly and come in regularly for tightening reservations, this should be absolutely fine.


Can I go swimming while wearing hair extensions?

Yes, but it is not recommended. Ideally, you should braid your hair in two braids while swimming and/or avoid getting your hair wet where possible, Click here for more maintenance tips on swimming with extensions.


Will the hair extensions shed?

Hair extensions will shed more as time passes, which is completely normal. Usually, the first signs of shedding are indications that you'll need new hair in the next couple of months. Client's typically start to notice shedding at 4 months depending on the type of hair.


What if I lose an extension strand or bead?

Don't panic if you happen to lose an individual hair extension. Some clients lose more hair extensions than others depending on their natural hair type. Hold on to any extensions that fall out, and bring them to your maintenance reservations so that they can be reapplied for you. If you lose a bead, bobby pin the area where the bead came off until you can get in to fix it.

I've heard extensions will break my hair off:

A lot of people have a misconception about this question because of the fact that you do see hair coming off when we remove or tighten the extensions. The hair coming off is hair that you naturally shed and was stuck in the bead, braid, or glue that the extensions were applied with. You naturally shed 50-150 strands of hair a day, that hair has nowhere to go when there are extensions applied over it. This is why regular tightenings are so important, as they involve removing knots and tangles caused by natural hair shedding.

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