Terms and Conditions

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Cancellation/Tardy/Deposit Policy

When you make an appointment with me, that time is reserved specifically for you. I don't accept walk in clientele, which means that if I'm at the salon, I'm there for you. To ensure your reservation date, a half price deposit is required for all installation services. This policy is put in place to secure your services and ensure you will arrive on time to your scheduled reservation. Unfortunately this deposit is non-refundable. Thank you for understanding.

  • If you need to reschedule, kindly provide at least 73 hour notice. This will give me time to refill the appointment.

  • If you reschedule without 73 hours notice and I'm unable to refill the original appointment, a new deposit will need to be taken..

  • Arriving 15 minutes past your scheduled appointment time may result in your appointment being cancelled and a cancellation fee of 50%. Depending on the service and timing, you may be able to keep the appointment and sacrifice a finished style at the end so that I do not run behind for clients that are on time.

  • If you're 15 minutes late, then I will be 15 minutes late for all clients booked after you - resulting in upset clients and unneeded stress. Just imagine if two or three people were 15 minutes late in one day, then I would be running 45 minutes late for my last client of the day! What a drag that would be! I know from experience. 😰😂 That is why I developed these policies. Thank you for understanding.

  • "Missed appointments" and same day cancellations will result in a cancellation fee of 50%. A new deposit will need to be taken for any future appointments.

When we set your appointment, I'll make sure to provide you with ample information on location and parking, including a photo of the entrance, so no worries! Just give yourself enough time to arrive and it's all good 🙂🤙 

 

Child Safety Policy

Minors are only permitted in the salon when they are receiving a service. For safety and insurance purposes, no child under the age of 12 may accompany you while you are receiving a service. I love kids, but there are sharp and hot tools all over the salon that they might get into. Also, it’s going to be like suuuper boring for them and they'd probably rather be somewhere else.

 

Refund Policy

I do not offer refunds or exchanges.

Covid Sanitation Policy

For everyone's safety, clients must enter the salon alone. Any friends, family, or children must wait outside of the salon for proper social distancing procedure. All clients must use hand sanitizer before their appointment. All clients must wear a face mask while in the salon. Please reschedule your appointment for two weeks out if you have a fever or are experiencing covid symptoms. For your convenience, I offer hand sanitizer and face masks. I also disinfect the salon after each client and have disposable gloves on hand!

Booking and Appointment

All of my clients go through an application process so I can gather helpful information and make sure that I’ll be able to give you exactly what you’re looking for. If you'd like to book an appointment, please fill out the New Client Application.

 

By booking a reservation, you acknowledge that you've read and agree to the above policies.

 

Locations

Hair Extensions by Nikki

 

Location 1:

Studio M4

501 4th St

Santa Rosa, CA 95401

 

Location 2:

Salon Rouge

320 N Euclid St
Fullerton, CA 92832

Find Me Online!

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